Immutable Event Feed
Every inbound webhook, OAuth event, or MCP message lands in a tamper-proof feed. Inspect raw payloads and jump to triggered runs so teams can debug from facts, not guesswork.
Run production AI agents your team can trust and audit.
Hookshot is one workspace where Ops, PMO, Risk, IT, and Marketing build, run, and audit AI agents on live systems, with run-level evidence for every decision. Explore the layers, capabilities, workflow, integrations, and audit controls.
Product
One workflow for the people who build, run, and answer for AI agents.
Build with engineering or PMs, operate with ops and PMO, govern with risk, IT, and audit — without juggling tools or chasing logs.
01 — Build
Define agents in plain language, then approve before launch.
Engineering and PMs describe the job once. Hookshot drafts triggers, tools, and guardrails so ops, IT, and risk can review, test, and validate before anything hits production.
02 — Operate
Monitor production behavior from events to outcomes.
Every inbound event lands in an immutable feed. Ops and PMOs jump from event to run in one click, then filter by outcome, latency, tokens, and cost — triage from facts, not detective work.
03 — Govern
Audit every decision and coach better behavior over time.
Risk, IT, and program leads see why an agent ran — or didn't — then attach Teaching Notes so the next run is safer, more consistent, and on-policy.
Capabilities
Controls every team in the loop can use.
Built so ops triage faster, PMOs prove what happened, risk and IT scope change, and marketing routes work through agents that leave a trail.
Staged Agent Builder
Describe → Plan → Configure → Validate → Deploy. Hookshot proposes the setup; ops, IT, and risk validate with engineering against realistic test inputs before production release.
Model-Agnostic
Pin agents to GPT, Claude, or open-source models. Swap models without rewriting workflows, so teams can optimize quality, speed, or cost over time.
Integration Readiness States
Connected, Needs Setup, Degraded, or Unsupported. Trigger access and tool access are tracked separately so operators can isolate integration risk before it breaks runs.
Teaching Notes
Operators attach run-level feedback on what should have happened and what context was missing. That feedback rolls into fleet-level patterns to improve reliability, not just one-off fixes.
Read vs. Write Visibility
Every tool call is labeled read or write. Risk, audit, and IT verify action scope quickly during reviews and incident response.
Teams
Built for operators
across the business.
One workspace for every team — with integrations for the tools they already use, connected workflows, and governed automation across SLAs, delivery, risk, service desks, and campaign operations.
Operations
Repetitive business tasks — account openings, onboarding flows, internal requests — pile up fast. Hookshot automates the handoffs and keeps a clear record of every step that ran.
Project management
Stop chasing status across tools. Hookshot automates handoffs between the systems your team already uses and shows exactly what ran.
Program management
Big programs need real records, not screenshots. Hookshot captures decisions as they happen so reviews and audits have something to point to.
Risk operations
AI acting on live systems needs a paper trail. Hookshot logs every action taken or skipped so compliance teams can see exactly what happened.
IT help desk
Queues grow faster than headcount. Hookshot handles repetitive triage with agents that run in preview mode before touching anything in production.
Marketing
Every campaign needs sign-off before it ships. Hookshot routes assets through your approval gates and keeps a timestamped record of what cleared, what changed, and what went live.
Workflow
From incoming event to governed action.
Connect once, define behavior in plain language, then watch every outcome — engineering, ops, and risk all see the same record.
Step 01
Connect
IT and ops wire in GitHub, Slack, Linear, or any webhook. Hookshot separates trigger access from tool access so teams can control what agents can see versus what they can change.
Step 02
Define
Engineering and PMs describe an agent's job in plain language. Hookshot proposes integrations, tools, and edge cases, then operators configure model, prompt, schema, and runtime guardrails.
Step 03
Watch & Govern
Risk, audit, and ops see every run — and every non-run decision — captured for review, coaching, and post-incident learning.
Step 01
Connect
IT and ops wire in GitHub, Slack, Linear, or any webhook. Hookshot separates trigger access from tool access so teams can control what agents can see versus what they can change.
Step 02
Define
Engineering and PMs describe an agent's job in plain language. Hookshot proposes integrations, tools, and edge cases, then operators configure model, prompt, schema, and runtime guardrails.
Step 03
Watch & Govern
Risk, audit, and ops see every run — and every non-run decision — captured for review, coaching, and post-incident learning.
Integrations
Control what comes in, and what agents can change.
Each service can be event ingress, action surface, or both. IT and risk see connection state in real time, so they can scope, isolate, or revoke access before issues compound.
Enterprise
Trust through evidence, not black-box behavior.
Decision logs plus run-level cost, token, and elapsed-time evidence — exactly what risk officers, auditors, and security reviewers ask for, ready when they ask.
Decisions & non-runs
Every decision logged, including non-runs with rationale for audit-ready review.
Full run trace
Input, output, tools, step history, cost, and token use for rapid root-cause analysis.
Read vs write
Read vs write visibility on every tool call so reviewers can verify action scope quickly.
Failure intelligence
Failure classification on every outcome to surface recurring reliability risks early.
Compliance & retention
SOC 2 Type II ready, GDPR aligned, and configurable retention controls for compliance workflows.
Teaching notes
Run-level Teaching Notes that turn operator feedback into repeatable system improvements.
Fleet health
Fleet-level health views that help teams prioritize what to fix first.
FAQ
Common questions.
Operators across the business. Operations and PMO debug runs and triage incidents; Program management and Risk pull decision logs and audit trails; IT scopes integrations and validates change; Marketing routes campaign work through governed agents. Engineering and technical PMs build the agents in the Builder; everyone else lives in Operate and Govern.
Hookshot is built specifically for AI agent operations. The core primitives — agents, triggers, tool permissions, decisions, Teaching Notes — are designed around the realities of running LLM-based agents on real business systems, not general task automation. Every feature exists to help operators build, watch, and govern AI agents with confidence.
The Event Feed is an append-only log of every inbound event to your workspace — webhooks, OAuth events, MCP messages. Immutability means you always have a truthful record of what entered the system, independent of what agents did with it. It's the foundation of auditability.
Trigger access means a service can send events into Hookshot (inbound). Tool access means an agent can call that service's actions during a run (outbound). A service can have one, both, or neither — and Hookshot shows you that distinction clearly on every integration.
MCP (Model Context Protocol) servers are the mechanism by which agents call tools during a run. Hookshot supports both managed MCP servers (pre-built integrations) and custom or self-hosted MCP servers you attach directly. Tool permissions are configured per agent.
An agent in Hookshot is less like a chat persona and more like an automated teammate with defined rules, permissions, and behavior. You configure when it runs, what it can see, what actions it can take, and what good output looks like. The Decision step — where Hookshot evaluates whether an agent should run for a given event — is a core expression of this policy model.
Most day-to-day users work in Operate and Govern—reviewing runs, decisions, and evidence. The Builder is aimed at software engineers and technical product managers who configure agents; they partner with operators who govern production behavior. The Builder is approachable: you describe the job in plain language and Hookshot proposes the plan. Operate and Govern are built for depth—every summary links to the underlying run.
Build with us
See Hookshot in your stack.
Request early access or book a live walkthrough with the team.
