Connect Kommo with Hookshot™ and your stack

Kommo CRM is a platform for managing customer relationships, sales pipelines, and business processes.

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Tools and triggers

What Agents can do in Kommo

Available tools and events after Kommo is connected.

  • Add AI Source File

    Tool to add a knowledge source file to Kommo AI. Use when you need to upload a file (like documentation, policies, or knowledge base articles) to be used by the Kommo AI agent or suggested reply feature.

  • Create Kommo Companies

    Action to add one or more companies into the Kommo account.

  • Create Kommo Contact

    Action to create one or more contacts in Kommo CRM.

  • Create Kommo Lead

    Action to create a lead in Kommo CRM.

  • Create Kommo Task

    Action to create a task in Kommo CRM.

  • Delete Kommo Files

    Tool to delete files (move to trash) in Kommo. Use when you need to remove files from the Kommo account.

  • Get File Links

    Tool to get entities associated with a file in Kommo. Use when you need to find which leads, contacts, companies, or catalog elements are linked to a specific file.

  • Get Incoming Leads Summary

    Tool to retrieve summary statistics for incoming (unsorted) leads in Kommo CRM. Use when you need aggregate metrics like total count, acceptance/decline rates, average processing time, and breakdown by lead source…

  • Get Kommo Account

    Tool to get account information including user data, custom fields, task types, user groups, amojo rights, and integration status. Use when you need to retrieve account-level details from Kommo CRM.

  • Get Kommo Company

    Tool to get a company by its ID from Kommo CRM. Use when you need to retrieve detailed information about a specific company including its name, responsible user, and optionally embedded data like contacts, leads, or…

  • Get Kommo Contact

    Tool to get a specific contact by its ID from Kommo CRM. Use when you need to retrieve detailed information about a particular contact.

  • Get Kommo Custom Field

    Tool to retrieve a custom field by its ID from Kommo CRM. Use when you need detailed information about a specific custom field including its type, settings, and enum values.

  • Get Kommo Event

    Tool to get a specific event by its ID from Kommo CRM. Use when you need to retrieve detailed information about a particular event, including before/after state changes for entities.

  • Get Kommo Field Group

    Tool to retrieve a custom field group by its ID from Kommo CRM. Use when you need to get details about a specific field group including its fields and metadata.

  • Get Kommo Lead

    Tool to get a lead by its ID from Kommo CRM. Use when you need to retrieve detailed information about a specific lead including its status, price, responsible user, and optionally embedded data like contacts, catalog…

  • Get Kommo Loss Reason

    Tool to retrieve a specific loss reason by its ID from Kommo CRM. Use when you need detailed information about a particular loss reason, such as its name, sort order, and timestamps.

  • Get Kommo Pipeline

    Tool to get a pipeline by its ID from Kommo CRM. Use when you need to retrieve details about a specific pipeline including its stages.

  • Get Kommo Pipeline Status

    Tool to get a specific pipeline stage by its ID from Kommo CRM. Use when you need to retrieve detailed information about a particular stage within a pipeline.

  • Get Kommo Task

    Tool to retrieve a task by its ID from Kommo CRM. Use when you need to fetch details of a specific task.

  • Get Kommo User

    Tool to retrieve user data by its ID from Kommo CRM. Use when you need to fetch details about a specific user including their name, email, role, group, and access rights.

  • Get Kommo Widget Info

    Tool to get detailed information about a widget by its code. Use when you need to retrieve widget metadata, settings, version, or check if a widget is active in the account.

  • Import Products to AI

    Tool to launch import of products from CRM to AI knowledge base. Use when you need to initiate the process of importing product data into the AI system for enhanced product recommendations and knowledge.

  • List Entity Files

    Tool to retrieve a list of files attached to an entity in Kommo CRM. Use when you need to see all files (documents, images, PDFs, etc.) that have been uploaded to a specific lead, contact, or company.

  • List Incoming Leads

    Tool to get a list of incoming leads (unsorted) from Kommo with filtering and pagination. Use when you need to retrieve unprocessed leads that haven't been sorted into pipelines yet. Supports filtering by category…

Setup

Connect Kommo in Hookshot™

Pick a scope, then confirm what can start a Protege and what it can do.

Trigger Access

What can start a Protege from this app.

Tool Access

What a Protege can do after it starts.

Connection scope

Prefer team for production.

Team

Shared credential for production and unattended runs.

Personal

Tied to one user—only when the workflow needs their account.

Chat

Team-scoped for supported chat surfaces.

Full setup guide

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Hookshot™ setup screen — AI agent workflow configuration with model selection, trigger status, and governance controls.