Team
Shared credential for production and unattended runs.
Connect Msg91 with Hookshot™ and your stack
MSG91 is a cloud communication platform offering secure and robust APIs for SMS, WhatsApp, Email, Voice, and more, enabling businesses to connect with their customers across multiple channels.
Tools and triggers
What Agents can do in Msg91
Available tools and events after Msg91 is connected.
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Create User Events
Create and track user events in MSG91 Segmento for customer behavior analysis and segmentation. Use this tool to record user actions and behaviors such as logins, purchases, page views, button clicks, or any custom…
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Get Event Types
Retrieves all event types configured in MSG91 Segmento. Event types represent different user actions and behaviors that can be tracked (e.g., purchases, signups, page views). Use this action to discover what events are…
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Get Failed Events
Retrieve failed user events from a MSG91 Segmento campaign. This tool fetches events that failed to process during campaign execution, helping you identify and debug issues such as validation errors, invalid…
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List Campaigns
Tool to list all campaigns in Segmento. Use when you need to retrieve campaigns with pagination support.
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Resend OTP
Resend OTP to the same mobile number via text message or voice call. Use when the original OTP was not received or expired, and the user needs a new code sent to the same number.
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Send OTP
Tool to send OTP (One-Time Password) to a mobile number using a pre-configured MSG91 template. Use when you need to verify user phone numbers for authentication, account registration, password reset, or transaction…
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Send SMS via Flow (V5)
Send SMS messages using pre-defined templates via MSG91 Flow API v5. Use when you need to send template-based SMS with dynamic variable substitution to single or multiple recipients. Templates must be created and…
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Verify OTP
Tool to verify an OTP (One-Time Password) sent to a mobile number. Use when you need to confirm that the OTP code entered by the user matches the one sent via Send OTP API.
Setup
Connect Msg91 in Hookshot™
Pick a scope, then confirm what can start a Protege and what it can do.
Trigger Access
What can start a Protege from this app.
Tool Access
What a Protege can do after it starts.
Connection scope
Prefer team for production.
Personal
Tied to one user—only when the workflow needs their account.
Chat
Team-scoped for supported chat surfaces.
Build with us
See Hookshot™ in your stack.
Request early access or book a live walkthrough with the team.
