Connect Teltel with Hookshot™ and your stack

TelTel is a telecom operator and software provider offering tools for automated voice and SMS communication, including cloud-based contact center software, Voice/SMS API, VoIP/SIP trunking, auto dialer, webphone integration, Click2Call, and webhook-based call event tracking for CRM integration.

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Tools and triggers

What Agents can do in Teltel

Available tools and events after Teltel is connected.

  • Create Autodialer Custom Status

    Tool to create a custom status for autodialer contacts. Use when you need to add a new status option that agents can use to categorize contacts in the Operator Dashboard.

  • Create Call

    Tool to create a call between two participants. Use when you need to initiate an outbound call connecting a caller to a destination number.

  • Create User Status

    Tool to create a user status in TelTel. Use when you need to add a new status option for users.

  • Delete Autodialer Custom Status

    Tool to delete an autodialer custom status by ID. Use when you need to remove a custom status from your autodialer configuration.

  • Delete User Status

    Tool to delete a user status by ID. Use when you need to remove an existing user status from TelTel.

  • Get Account Balance

    Tool to retrieve the account balance for your TelTel account. Use when you need to check available credit or account balance information.

  • Get Call List

    Tool to retrieve a list of calls with details (duration, time, status). Use when you need to filter and page through call records.

  • Get Country

    Tool to retrieve country resource information by ID from TelTel. Use when you need to fetch details about a specific country for DID number provisioning.

  • Get SMS List

    Tool to retrieve a list of sent (outbox) or received (inbox) SMS messages from TelTel. Use when you need to filter or paginate through SMS message history. Supports filtering by date, sender, recipient, and message…

  • Get User Caller ID Groups

    Tool to retrieve caller ID groups for a specific user. Use when you need to fetch the list of CID groups associated with a user account.

  • Get Users List

    Tool to retrieve a list of users from your TelTel account. Use when you need to page through or synchronize user records.

  • List Autodialer Actions

    Tool to retrieve the action history for an autodialer campaign. Use when you need to view the list of actions performed on a specific autodialer campaign.

  • List Autodialer Campaigns

    Tool to retrieve a list of autodialer campaigns from TelTel. Use when you need to view all autodialer campaigns and their details.

  • List Autodialer Contacts

    Tool to retrieve the contact list for an autodialer campaign. Use when you need to view contacts, filter by phone number or start time, or paginate through campaign contacts.

  • List Autodialer Custom Statuses

    Tool to retrieve list of autodialer custom statuses. Use when you need to view all available custom statuses for autodialer campaigns.

  • List Available Countries

    Tool to get the list of countries where DID numbers are available for purchase. Use when you need to discover which countries support phone number provisioning or filter countries by pricing and features.

  • List Country Price Groups

    Tool to retrieve phone number price groups available in a specific country. Use when you need to view pricing tiers or filter available phone number groups by country.

  • List Devices

    Tool to retrieve a list of devices from your TelTel account. Use when you need to view all registered devices and their connection status.

  • List DID Orders

    Tool to retrieve a list of DID (phone number) orders from TelTel. Use when you need to check order status, view order history, or filter orders by specific criteria like status or type.

  • List My Numbers

    Tool to retrieve a list of phone numbers (DIDs) owned by the account. Use when you need to view all purchased phone numbers or filter by activation status, auto-renew settings, or SMS/voice support.

  • List User Statuses

    Tool to retrieve a list of all user statuses in TelTel. Use when you need to view available status options for users.

  • Lookup Phone Number

    Tool to perform HLR (Home Location Register) lookup for phone numbers via TelTel API. Use when you need to verify phone number validity, check network status, or retrieve carrier information. Supports single or…

  • Receive Inbound SMS

    Tool to process inbound SMS webhook data from TelTel. Use this to handle incoming SMS notifications that TelTel sends to your configured webhook URL. This action parses and validates the webhook payload, returning the…

  • Set User Status

    Tool to set a user's status in TelTel. Use when you need to update a user's availability or activity status.

Setup

Connect Teltel in Hookshot™

Pick a scope, then confirm what can start a Protege and what it can do.

Trigger Access

What can start a Protege from this app.

Tool Access

What a Protege can do after it starts.

Connection scope

Prefer team for production.

Team

Shared credential for production and unattended runs.

Personal

Tied to one user—only when the workflow needs their account.

Chat

Team-scoped for supported chat surfaces.

Full setup guide

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Hookshot™ setup screen — AI agent workflow configuration with model selection, trigger status, and governance controls.