Team
Shared credential for production and unattended runs.
Connect Wati with Hookshot™ and your stack
Wati is a WhatsApp Business API platform that automates marketing, sales, service, and support.
Tools and triggers
What Agents can do in Wati
Available tools and events after Wati is connected.
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Add Contact
Tool to add a new contact in WATI. Use when registering a customer's WhatsApp number before sending messages.
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Get Teams
Tool to retrieve a list of teams from WATI. Use after authenticating when you need to enumerate all available teams.
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Send Session Message
Tool to send a session message to a specified WhatsApp number. Use when you need to deliver a free-form text within an active 24-hour session window.
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Update Contact Attributes
Tool to update attributes of an existing contact. Use after confirming the contact exists and you need to modify its custom attributes.
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Wati Update Chat Status
Update the status of a chat/conversation in WATI Team Inbox. This action allows you to change the status of a customer's chat to help manage ongoing conversations. Available statuses: - OPEN: Active, two-way…
Setup
Connect Wati in Hookshot™
Pick a scope, then confirm what can start a Protege and what it can do.
Trigger Access
What can start a Protege from this app.
Tool Access
What a Protege can do after it starts.
Connection scope
Prefer team for production.
Personal
Tied to one user—only when the workflow needs their account.
Chat
Team-scoped for supported chat surfaces.
Build with us
See Hookshot™ in your stack.
Request early access or book a live walkthrough with the team.
